Services

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" colspan=2 height=100 BGCOLOR="#CCCCFF" TEXT="#080000" bgproperties="fixed" background="15c00640egdysm.jpg"> <div> <FONT SIZE="5" COLOR="#000066" FACE="Arial" ><B>Home</B></FONT><FONT SIZE="5" COLOR="#000099" FACE="Arial" ><B> </B></FONT><B>    |     </B><A HREF="index.htm" TARGET="_top" TITLE="Home"><U><B>home</B></U></A></div> <div>                                                   </div> <div> </div> </td> </tr><tr> <td valign="top" width=200 BGCOLOR="#0000BF" TEXT="#F7F7FF"> <div> <A HREF="id77.htm" TARGET="_top" TITLE="Meet Sunrise Software"><U><B>Meet Sunrise Software</B></U></A></div> <div> <A HREF="id6.htm" TARGET="_top" TITLE="Contact Us"><U><B>Contact Us</B></U></A></div> <div> <A HREF="id2.htm" TARGET="_top" TITLE="Meet our Staff"><U><B>Meet our Staff</B></U></A></div> <div> <A HREF="id78.htm" TARGET="_top" TITLE="Directions"><U><B>Directions</B></U></A></div> <bR> <div> <A HREF="id170_m.htm#custom_report_developement" TARGET="TRLX_Middle" TITLE="Services"><U>Custom Report Developement</U></A></div> <div> <A HREF="id170_m.htm#hardware_provision" TARGET="TRLX_Middle" TITLE="Services"><U>Hardware Provision</U></A></div> <div> <A HREF="id170_m.htm#procedure" TARGET="TRLX_Middle" TITLE="Services"><U>Procedure Development</U></A></div> <div> <A HREF="id170_m.htm#software_demonstrations" TARGET="TRLX_Middle" TITLE="Services"><U>Software Demonstrations</U></A></div> <div> <A HREF="id170_m.htm#software_installation" TARGET="TRLX_Middle" TITLE="Services"><U>Software Installation</U></A></div> <div> <A HREF="id170_m.htm#system_customization" TARGET="TRLX_Middle" TITLE="Services"><U>System Customization</U></A></div> <div> <A HREF="id170_m.htm#system_integration" TARGET="TRLX_Middle" TITLE="Services"><U>System Integration</U></A></div> <div> <A HREF="id170_m.htm#technical_support" TARGET="TRLX_Middle" TITLE="Services"><U>Technical Support</U></A></div> <div> <A HREF="id170_m.htm#training_classes" TARGET="TRLX_Middle" TITLE="Services"><U>Training Classes</U></A></div> <div> <A HREF="id170_m.htm#data_entry___conversion" TARGET="TRLX_Middle" TITLE="Services"><U>Data Entry & Conversion</U></A></div> <div> <A HREF="id170_m.htm#system_configuration" TARGET="TRLX_Middle" TITLE="Services"><U>System Configuration</U></A></div> </td> <td valign="top" height=380 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> <I>Services</I></div> <div> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="1" WIDTH="648" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 134 WIDTH="170"><div>  <A NAME="software_demonstrations"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A><FONT SIZE="4" COLOR="#000000" FACE="Bradley Hand ITC" ><B>Software Demonstrations</B></FONT></div> </tD> <tD VALIGN=TOP WIDTH="467"><div> If requested, we can provide demonstrations of new software products/modules offered for sale.  We will provide one free software demonstration (not to exceed 2 hours in length).  Additional demonstrations and demonstration time exceeding 2 hours will be billed at our normal business rates.  Demonstrations of software upgrades and enhancements are also available.  These demonstrations are billable.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 26 WIDTH="170"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="26" ALIGN="bottom" WIDTH="170" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="467"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="26" ALIGN="bottom" WIDTH="467" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 134 WIDTH="170"><div>  <A NAME="system_customization"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A><FONT SIZE="4" COLOR="#000000" FACE="Bradley Hand ITC" ><B>System Customization</B></FONT></div> </tD> <tD VALIGN=TOP WIDTH="467"><div> We can consult with you, and help you to utilize features in your software that enable you to customize the appearance and operation of your system.  We can also help you locate enhancements and custom programming that change the way your software operates, to meet your specific requirements.  Enhancements and custom programming are subject to individual quotation.  </div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 26 WIDTH="170"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="26" ALIGN="bottom" WIDTH="170" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="467"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="26" ALIGN="bottom" WIDTH="467" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 171 ><NOBR><div>  <A NAME="training_classes"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A><FONT SIZE="4" COLOR="#000000" FACE="Bradley Hand ITC" ><B>Training Classes</B></FONT></div> <div> <B>(Click here </B></div> <div> <B>for Schedule of </B></div> <div> <A HREF="id133.htm" TARGET="_top" TITLE=" Classes!"><U><B> Classes!</B></U></A><B> )</B></div> </NOBR></tD> <tD VALIGN=TOP WIDTH="467"><div> Periodic training classes are offered in our facility using standard curriculum materials we have developed.  We will publish class offerings on a regular basis.  </div> <bR> <div> We can provide training to help your staff learn basic input and ongoing data processing techniques as well as more advanced software functionality.  We can provide training individually or in groups at your office or in our facility.  This training is customized to meet your requirements, using your data and system settings.  </div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 26 WIDTH="170"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="26" ALIGN="bottom" WIDTH="170" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="467"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="26" ALIGN="bottom" WIDTH="467" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 191 WIDTH="170"><div>  <A NAME="system_integration"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A><FONT SIZE="4" COLOR="#000000" FACE="Bradley Hand ITC" ><B>System Integration</B></FONT></div> </tD> <tD VALIGN=TOP WIDTH="467"><div> The systems we support offer export and import utilities to facilitate integration with other systems, such as Human Resources, Timekeeping and Payroll, or for importing sales transactions from a Point of Sale system.  While integrating multiple systems provides substantial data entry time savings and improves data accuracy by eliminating duplicate keying requirements, integrating data between different software programs can be highly technical and complex.  We can help you determine methods for integrating different systems and help you draft procedures for processing this integration regularly.  </div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 26 WIDTH="170"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="26" ALIGN="bottom" WIDTH="170" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="467"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="26" ALIGN="bottom" WIDTH="467" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 286 WIDTH="170"><div>  <A NAME="procedure"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A><FONT SIZE="4" COLOR="#000000" FACE="Bradley Hand ITC" ><B>Procedure</B></FONT></div> <div> <B>Development</B></div> </tD> <tD VALIGN=TOP WIDTH="467"><div> We have developed system procedures for many of the software systems we support.  These procedures are in addition to the software documentation that comes with your system.  They are operationally oriented and include forms and checklists to track the competion of specific functions in your software.  They provide a basis for creating a custom software operation manual for your business.  You can purchase these procedures and customize them to meet your specific circumstances.  Pre-developed procedures are priced individually.  </div> <bR> <div> We can also help you develop operational procedures unique to your firm that utilize the features of your software.  Such procedures improve internal controls, standardize processing steps, and facilitate staff transitions.  If desired, we can provide an estimate of the time required to document a specific procedure for your firm.  </div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 26 WIDTH="170"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="26" ALIGN="bottom" WIDTH="170" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="467"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="26" ALIGN="bottom" WIDTH="467" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 248 WIDTH="170"><div>  <A NAME="custom_report_developement"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A><FONT SIZE="4" COLOR="#000000" FACE="Bradley Hand ITC" ><B>Custom Report Developement</B></FONT></div> </tD> <tD VALIGN=TOP WIDTH="467"><div> When standard reports are not adequate to provide the information you want from your system, we can provide custom reports that we have already developed for many of the software systems we support.  You can purchase these reports and customize them to meet your specific circumstances.  Pre-developed reports are priced individually.  </div> <bR> <div> If our pre-developed reports do not meet your requirements, we can develop custom reports that will improve access to the valuable data stored in your system.  Reports can be created using your selection, sorting and formatting requirements.  If desired, we can provide an estimate of the time required to develop a specific report.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 26 WIDTH="170"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="26" ALIGN="bottom" WIDTH="170" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="467"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="26" ALIGN="bottom" WIDTH="467" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 96 WIDTH="170"><div>  <A NAME="technical_support"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A><FONT SIZE="4" COLOR="#000000" FACE="Bradley Hand ITC" ><B>Technical Support</B></FONT></div> </tD> <tD VALIGN=TOP WIDTH="467"><div> Occasionally, system errors can arise due to hardware or software failure.  While technical support services are available from the software manufacturers, we are available to assist with system errors by phone, desktop streaming and e-mail.  We can come to your office to correct errors if needed.  </div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 26 WIDTH="170"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="26" ALIGN="bottom" WIDTH="170" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="467"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="26" ALIGN="bottom" WIDTH="467" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 76 WIDTH="170"><div>  <A NAME="software_installation"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A><FONT SIZE="4" COLOR="#000000" FACE="Bradley Hand ITC" ><B>Software Installation</B></FONT></div> </tD> <tD VALIGN=TOP WIDTH="467"><div> We can help install your software on your hardware system.  Software installation includes loading the software on your IBM compatible PC or network, making it operational on your system, and ready for system configuration and data entry.  </div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 26 WIDTH="170"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="26" ALIGN="bottom" WIDTH="170" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="467"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="26" ALIGN="bottom" WIDTH="467" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 50 WIDTH="170"><div>  <A NAME="hardware_provision"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A><FONT SIZE="4" COLOR="#000000" FACE="Bradley Hand ITC" ><B>Hardware Provision</B></FONT></div> </tD> <tD VALIGN=TOP WIDTH="467"><div> We can provide hardware to meet your needs.  Hardare items are quoted individually.  </div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 26 WIDTH="170"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="26" ALIGN="bottom" WIDTH="170" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="467"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="26" ALIGN="bottom" WIDTH="467" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 190 WIDTH="170"><div>  <A NAME="data_entry___conversion"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A><FONT SIZE="4" COLOR="#000000" FACE="Bradley Hand ITC" ><B>Data Entry & Conversion</B></FONT></div> </tD> <tD VALIGN=TOP WIDTH="467"><div> We can assist with data entry services if your staff schedule does not provide sufficient time to meet your data entry deadlines (such as entering the chart of accounts, beginning balances, vendor, and customer information, etc.).</div> <bR> <div> Alternatively, we can obtain data electronically from another system, and import it into your new software.  Data entry and conversion services are subject to source data availability and are priced by individual quotation.  Prices vary depending on the complexity and format of the source data to be entered and converted.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 26 WIDTH="170"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="26" ALIGN="bottom" WIDTH="170" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="467"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="26" ALIGN="bottom" WIDTH="467" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 153 WIDTH="170"><div>  <A NAME="system_configuration"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A><FONT SIZE="4" COLOR="#000000" FACE="Bradley Hand ITC" ><B>System Configuration</B></FONT></div> </tD> <tD VALIGN=TOP WIDTH="467"><div> We can help you determine and enter various program defaults and specifications (such as account number formats, default posting accounts, etc.).  We can help you understand the ramifications of using the various options, and make recommendations on settings to meet your system requirements and to help you gain the greatest advantage from your software's features.  We can estimate system configuration time.  However, if may fluctuate depending upon the software or module involved and the experience of your staff.  </div> </tD> </tR> </TABLE></div> <div> <IMG SRC="5edc5560.png" border=0 width="453" height="86" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></div> </td> </tr></table></body>