Software Training

Software training is essential if you are to realize the full potential of your software investment. Through effective training, you will understand the many options and features available in your software. You will learn to utilize these features and develop procedures that will minimize errors and data entry time. We find that clients who are adequately trained are those most satisfied with their software selection and gain the greatest benefits from their software. We offer classroom, onsite, and custom software training services.

Sunrise Software Consultants, Inc. has been training clients in MAS 90 for 10 years. We will be happy to meet with you to further discuss your company's needs, and build classes around the modules you require.

Key Benefits

Understand software options and features

Minimize confusion and data processing errors

Standardize procedures

Reduce data entry time

Improve management information for decision making

Reduce impact of employee turnover through job cross-training

Classroom training

We offer classes in our Rio Rancho, NM office. Periodic class schedules permit you to send staff to one day classes in the modules you desire. Our one day class format eliminates travel cost and reduces time away from the office. Each one day class covers all the major features of a module. Our intent is to insure that your staff has hands on experience with all the key features in the module.

Onsite training

If desired, we can provide the same courses offered in our office at your site. Classes can be modified to meet your specific requirements.

Customized training

Our standard training courses can be combined and adapted to your specific installation and requirements. We can provide custom training in our office, onsite or via PCAnywhere (see below).

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Technical Support

Quality technical support enables you to overcome any technical or procedural issues that may arise as you use your software. To facilitate your support, we offer several support options:

On-line Technical Support

Our free Customer Support Web is designed to allow you to get assistance anytime you wish. Review our support notices for answers to your issues and for current issue posting.

Live Technical Support

Get live support from a technician. We prioritize calls we recieve. System failures and Payroll issues are the top priority and remaining calls are taken on a first come - first served basis. Our live support services are charged at our standard hourly rates in quarter hour increments. E-mail support to obtain our current rates.

Remote Software Support

Utilizing PCAnywhere software, we can connect to your computer from our office via modem to train your staff or solve technical issues.

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Software Installation

nstallation includes loading software on your PC or network, making it operational on your system and ready for system configuration and data entry. We can perform initial installation and configuration as well as installing upgrades to your software.

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System Evaluation

We can evaluate your existing software installation. If you lack confidence in your sustem setup, we can review your setup options and suggest ways to improve your system operation.

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System Implementation

System Implementation involves reviewing your existing accounting system and advising you on the conversion process to your new system. For example, we can assist in developing strategies for account numbering formats, possible sort fields in Accounts Receivable, Accounts Payable, Inventory, and appropriate inventory valuation methods. We can help clarify and define your management information needs and facilitate implementation of your new system so that you will enjoy all the benefits of your investment.

Implementation also involves entering various program defaults and specifications (such as account number formats, default posting accounts, etc.). Generally, system configuration requires about 1 to 2 hours per module but may fluctuate depending upon the module involved.

Ever Wonder Why Change is So Hard?

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Data Import and Conversion

Electronic data conversion is possible from most existing computerized accounting system to minimize manual entry costs. For example, we have tools to import data from Peachtree into MAS 90. Depending on your exisitng software, we have tools to facilitate data migration into your new system. Data conversion services are quoted separately. Pricing varies depending on the amount of data to be imported.

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